Shipping policy

SHIPPING POLICY

We currently offer free shipping on all orders.

Orders are processed after payment confirmation. Processing times may vary depending on product availability, order volume, and operational circumstances.

Estimated delivery times vary by destination and are provided as general estimates only. In most cases, orders are delivered within 7 to 30 business days. However, delivery times are not guaranteed and may be affected by factors beyond our control, including customs procedures, carrier delays, local postal service performance, weather conditions, and peak seasons.

Once an order has been shipped, a tracking number may be provided when available.

Please ensure that your shipping information is accurate and complete at the time of purchase. We are not responsible for delays, failed deliveries, or additional costs resulting from incorrect or incomplete address information provided by the customer.

Orders may be shipped from different fulfillment centers depending on product availability and destination.

If a package is returned due to an incorrect address, refusal of delivery, or failure to claim the package, any applicable reshipping costs may be the responsibility of the customer.

Customs duties, import taxes, and other fees imposed by the destination country, if applicable, are the responsibility of the customer.

While every effort is made to facilitate successful delivery, shipping dates and delivery times are estimates only and are not guaranteed.

If your order has not arrived within 30 business days from the shipment date, please contact us at oryzeyewear@outlook.com so that the matter can be reviewed.

IMPORTANT:

 To connect consumers with diverse global trends, this store operates strictly as an independent, third-party commercial intermediary. Once your checkout is complete, your order details are securely routed to international third-party suppliers who fulfill, package, and dispatch the products directly from their global logistics hubs (including major international marketplace networks) to your destination country.By purchasing from our platform, you acknowledge and agree to the following logistics conditions:Package Branding & Origin: Packages are shipped directly from foreign warehouses. Consequently, your order may arrive in standard international courier packaging featuring the branding, logos, or labels of global logistics partners, fulfillment platforms, or marketplace networks responsible for the physical transit.Customs Declarations: In compliance with international customs regulations for the US, UK, and other destinations, a mandatory customs declaration form is attached to the exterior of the package. This label lists the technical description of the item and its wholesale import/declared value, which is separate from the retail service price paid on our website.Delivery Contingencies: Because transit is entirely managed by independent global shipping carriers and international postal services, we do not personally guarantee delivery dates or specific shipping windows. While we provide tracking numbers for your convenience, final delivery remains subject to international customs clearance delays, postal service capacity, and carrier performance. In the event of transit issues, our support team remains fully available to act as a liaison and facilitate a resolution with the supplier or carrier on your behalf.

For any shipping-related questions, please contact:
ORYZ Eyewear
oryzeyewear@outlook.com