Shipping policy
SHIPPING POLICY
We currently offer free shipping on all orders.
Orders are processed after payment confirmation. Processing times may vary depending on product availability, order volume, and operational circumstances.
Estimated delivery times vary by destination and are provided as general estimates only. In most cases, orders are delivered within 7 to 30 business days. However, delivery times are not guaranteed and may be affected by factors beyond our control, including customs procedures, carrier delays, local postal service performance, weather conditions, and peak seasons.
Once an order has been shipped, a tracking number may be provided when available.
Please ensure that your shipping information is accurate and complete at the time of purchase. We are not responsible for delays, failed deliveries, or additional costs resulting from incorrect or incomplete address information provided by the customer.
Orders may be shipped from different fulfillment centers depending on product availability and destination.
If a package is returned due to an incorrect address, refusal of delivery, or failure to claim the package, any applicable reshipping costs may be the responsibility of the customer.
Customs duties, import taxes, and other fees imposed by the destination country, if applicable, are the responsibility of the customer.
While every effort is made to facilitate successful delivery, shipping dates and delivery times are estimates only and are not guaranteed.
If your order has not arrived within 30 business days from the shipment date, please contact us at oryzeyewear@outlook.com so that the matter can be reviewed.
For any shipping-related questions, please contact:
ORYZ Eyewear
oryzeyewear@outlook.com
WhatsApp: +55 (17) 99218-7357